Citizens' Charter National Priority Program



 The Citizens’ Charter National Priority Program (CCNPP) was officially launched by the President of Afghanistan, Dr. Mohammad Ashraf Ghani, in September 2016, immediately after the preliminary design and planning was completed. The CCNPP is one of the key national priority programs of the National Unity Government (NUG) aiming to reduce poverty, improve socio-economic conditions for communities and check out-migration of young people. Spread over ten-years, and divided into 3 phases, the Citizens’ Charter is a contract between the Government and its citizens over a basic set of Minimum Service Standards (MSS) that will be provided by the Government to all communities in the country. The CCNPP MSS are shared across multiple line ministries in an excellent new initiative of creating synergies and cross-collaboration in service delivery across sectors.


A strong, vibrant, and self-reliant nation where all citizens can live healthy and prosperous lives.


To ensure basic services across the country through a joint commitment of the people and the government.


  The Citizens’ Charter aims to build united villages, neighborhoods, cities, improve the relationship between the Government and its people and reduce poverty by providing basic services. By channeling resources and support, the Government will ensure the means to develop villages and cities as the CDCs will lead the development process and make sure that all men, women, and children are included in development initiatives and activities. Communities will participate in planning building/rehabilitating the projects, monitoring progress and the Government’s provision of the minimum services.

CCNPP Website